The Regional Services Database (RSD) is a resource KCRHA operates for service providers, individuals experiencing homelessness, community members, and community leaders seeking to understand what resources are available across King County. The database includes information about programs for individuals and families experiencing homelessness including:
- 400+ programs that provide homelessness services
- 20+ characteristics of each program, including population served, services offered, if pets are allowed, and more
- Program Types: emergency shelter, day center, safe parking, sanctioned encampments, Transitional Housing, Permanent Housing, Coordinated Entry projects, and access points for Veterans. Currently excluded from the map are outreach programs, public spaces, and certain services-only programs.
- Subpopulations served: includes Veterans, Families, and Youth
- Services offered: substance use disorder care, behavioral healthcare, healthcare, hygiene, housing navigation, and severe weather
- Whether services are Walk-In or Referral based
- Location filters by zip code, city/county council districts, subregion, or congressional districts.
Purpose of the Database
Comprehensive information about the full landscape of homelessness services empowers city planners, community partners, and the public in analyzing service gaps and strengthening advocacy efforts. With a clear understanding of the resources available across the region, we can see where additional investments and coordination are needed to achieve better outcomes for people experiencing homelessness—no matter where they are in King County—and assist in fulfilling our community-wide goal of comprehensive system coverage.
If you’re someone experiencing homelessness, this tool can clarify what services exist in your area and what the basic eligibility of those services are. Some services accept walk-in clients; however, many are referral-only and require a prior intake at a Regional Access Point (RAP). These RAPs are denoted and filterable in the RSD. The best way to connect directly with services is to utilize one of the outline resources below.
How to Use the Database
The database can be used to search for programs by using the interactive map. There are filter buttons at the top that can be used for specific searches. To use, simply select the filter. To unselect, click the filter again. You can add multiple filters for additional tailoring. The map can be zoomed in or zoomed out using the dialog buttons or your mouse. The database is optimized for both computer and mobile use on all devices. Once you are satisfied with your search, you can export your list by clicking the export button.
Note on Addresses: For safety reasons, certain addresses and locations have been excluded. Services for survivors of gender-based violence are excluded from the database entirely. Programs without walk-up capabilities or that are referral-based only will have estimated locations, unless otherwise approved by agencies. Please visit the agencies’ website for exact addresses. Click here to read more information on KCRHA’s Program Site Address Data Governance.
Connecting to Resources
While the database has comprehensive information on resources available, please continue to use the 2-1-1 hotline, Coordinated Entry, and the resources listed on our website to connect directly with services and service providers.
If you have questions about this dashboard or associated processes, please reach out to KCRHA at Planning@KCRHA.org. For more information on adding programs to HMIS, please visit this website here.
KCRHA staff regularly monitors and tracks the database, working with providers across the region to ensure data in the RSD remains as current and accurate as possible. There are two pathways for services to be added to this database:
Pathway 1 – Programs that participate in the Homeless Management Information System (HMIS) AND utilize Live Inventory.
This includes all HMIS-participating housing and shelter programs, except night-by-night shelters. As providers update their information in HMIS, it will be automatically updated to the RSD at the next update cycle.
Pathway 2 – Programs that do not participate in HMIS OR HMIS-participating programs WITHOUT Live Inventory.
HMIS-participating programs in Pathway 2 include night-by-night shelters and any program without a bed inventory (services only, coordinated entry, prevention, and other).
Pathway 1: Programs will automatically be added to the RSD when the project is added in HMIS.
Pathway 2: Agencies can add their programs using this “Request to Add Program” form. Please note: If your program utilizes Live Inventory in HMIS, do NOT use this form.
Once the new program is approved by KCRHA staff, the program contact entered in the form will receive an update request from Smartsheet prompting them to submit the program information that appears in the RSD.
Pathway 1: Information displayed in the RSD will automatically update when corresponding changes are made within HMIS Live Inventory
Pathway 2: If your agency’s program is currently on the dashboard but changes are needed (i.e. the program is no longer operating and/or changes have been made to those services), you can request changes be made using this form. Please Note: If your program does not appear in the “Program Name” dropdown list of this form, it’s because program information should be updated via Live Inventory in HMIS.
KCRHA approves all updates to the RSD before they are published. Staff monitor and approve these updates on a weekly basis and will reach out if additional information is needed. To ensure the dashboard reflects the most current information, programs will automatically receive an update request from Smartsheet when it’s been 6 months since their data was last verified.
Pathway 1 and 2: Due to the sensitive nature of geographically mapping services, KCRHA maintains a separate process for updating addresses. To update an address or request a different level of address obscurity in the RSD, please email Kiki Serantes, KCRHA Planning Manager, at kiki.serantes@kcrha.org.
Not finding what you are looking for? Work is underway for added features and filtering based on community input. If you would like to offer feedback on how we can improve, please enter your feedback here.
| Term | Location of Term Map | Definition |
|---|---|---|
| Americans with Disabilities Act (ADA) | Access | Americans with Disabilities Act. ADA accessibility in the RSD is derived from multiple data points, and indication of ADA accessibility does not necessarily indicate all elements of the building are ADA compliant. |
| Behavioral Health Care | Service | The U.S. Department of Housing and Urban Development (HUD) defines behavioral health services as supportive interventions that treat mental health and substance use disorders, address life stressors, and assist individuals in crisis to achieve stability and maintain housing. |
| Day Center | Project Type (if applicable) | Day centers provide an indoor space for people to escape the elements and get their basic needs met, such as taking a shower, eating a meal or charging their phone. Often, day centers are also able to connect people with long-term services like shelter, housing, healthcare, and more. |
| Emergency Shelter | Project Type | Defined as temporary shelter from the elements and unsafe streets for individuals and families experiencing homelessness. Shelter programs are either fixed capacity (facility-based) or flexible capacity (for example, hotel/motel vouchers). Emergency shelters typically address the basic health, food, clothing, and personal hygiene needs of the households that they serve and provide information and referrals about supportive services and housing. Emergency shelters are indoors and range from mats on the floor in a common space to beds in individual units. Some shelters are overnight only, while others operate 24/7. |
| Health Care | Service | Specialized, trauma-informed medical, dental, and behavioral care tailored to the unique barriers faced by unhoused individuals. It prioritizes low-barrier access, bringing care directly to the streets, shelters, and transitional housing |
| Homeless Management Information System (HMIS) | N/A | HMIS refers to the Homeless Management Information System (HMIS), the system used to collect client-level data and data on the provision of housing and services to program participants. The HEARTH Act requires that all communities have an HMIS and collect information from their Continuum of Care (CoC) and ESG-funded projects. |
| Housing Navigation | Service | A supportive service that helps individuals and families experiencing homelessness overcome barriers to secure permanent housing. Navigators assist clients through every step of the process, from Coordinated Entry assessment to post-move-in stability. |
| Hygiene* | Service | Indicates whether programs provide hygiene options and/or resources. |
| Inactive | Project Coding | Project is temporarily inactive but plans to reopen in the near future. |
| In Development | Project Coding | Project is in the process of opening, but doesn’t have any residents or program participants enrolled currently. |
| Families | Population Served | Services for families, where family is defined as a household with at least one minor and one adult 18 or over, or a pregnancy in the household. |
| Food Offered* | Service | Indicates whether programs provide food. |
| Length of Stay | Card | Notes if there is an expectation to vacate after a period of time. |
| Live Inventory | N/A | Live Inventory is a required module within HMIS which tracks the information and availability associated with housing and shelter units in King County. Information is collected at the site, building, and unit level, and is maintained directly by the provider agency. |
| Partners | Card | Indicates if program allows for or accommodates living situations for 2 adults to stay together. |
| Permanent Supportive Housing (PSH) | Project Type | Permanent Supportive Housing (PSH) is permanent housing in which housing assistance (e.g., long-term leasing or rental assistance) and supportive services are provided to assist households with at least one member (adult or child) with a disability in achieving housing stability. |
| Pets Ok | Amenities | Indicates whether a program allows pets. |
| Rapid Re-Housing (RRH) | Project Type | RRH is permanent housing that provides short-term (up to three months) and medium-term (4-24 months) tenant-based rental assistance and supportive services to households experiencing homelessness. |
| Safe Parking | Project Type | A program for individuals and families that provides a safe place to park for the night with some security, hygiene services, and garbage services. |
| Sanctioned Encampment | Project Type | A designated area of public or private land where individuals experiencing homelessness are permitted by local government or agencies to set up tents or temporary shelters. These types of encampments are typically temporary and often are combined with on-site support services. |
| Seasonally Dependent | Project Coding | Project is only open during severe weather events |
| Severe Weather Shelter | Project Type | A type of temporary emergency shelter that provides basic shelter for individuals affected by an emergency, extreme weather event, as defined by the National Weather Service, and/or disaster. Services are only activated during a declared emergency and/or extreme weather event. Please KCRHA’s severe weather page here. |
| Sobriety Policies | Card | Denotes policies for substance use and intoxication at service locations. |
| Storage | Amenities | Indicates whether a program has storage space for clients. |
| Subsidized Housing | Project Type | Subsidized Housing is a community-based housing model, the purpose of which is to provide housing subsidy without a designated length of stay. PH program participants must be the tenant on a lease (or sublease) which must: – Have an initial term of at least one year – Be renewable for a minimum term of one month – Be terminable only for cause |
| Subregion | Location | KCRHA divides King County into seven distinct sub-regions. This framework allows the agency to decentralize its operations, address the unique needs and assets of specific communities, and collaborate directly with local governments, healthcare providers, and community-based organizations. This includes: – East King County – North King County – Seattle Metro (including Vashon Island) – Snoqualmie Valley – South East King County – South King County Urban – Unincorporated The RSD also displays services that span into Pierce County. |
| Substance Use Care | Service | Integrated, low-barrier behavioral health treatments designed to help unhoused individuals who struggle with substance use disorders. |
| Tiny House Village (THV) | Tiny houses are micro-modular shelters that can vary considerably, from small freestanding rooms with a bed to units that have fully operational kitchens and bathrooms. A Tiny Home Village (THV) is a community of tiny homes that provide safe and secure temporary shelter for people experiencing homelessness. | |
| Transitional Housing | Transitional Housing (TH) provides temporary housing with supportive services to individuals and families experiencing homelessness with the goal of interim stability and support to successfully move to and maintain permanent housing. TH projects can cover housing costs and accompanying supportive services for program participants for up to 24 months. Participants in a TH project must have a signed lease, sublease, or occupancy agreement with the following requirements: – An initial term of at least one month – Automatically renewable upon expiration, except by prior notice by either party – A maximum term of 24 months | |
| Units | Card | Number of units of housing or shelter beds available. Family units or those with partners may contain more than one bed. |
| Veterans | Population Served | Services for any person who served in the active military, naval, or air service (and was not dishonorably discharged) who lacks a fixed, regular, and adequate nighttime residence, or is living in a temporary, emergency, or inadequate shelter |
| Walk In | Access | Immediate, on-demand assistance where individuals can receive help—such as a hot meal, hygiene facilities, or temporary overnight shelter—without needing a prior appointment or formal referral. |
| Youth (18-24) | Population Served | Services for young adults, who are individuals between the ages of 18 and 24. |