Coordinated Entry

•CE Prioritization Input Form, September 15th until October 1st:
https://app.smartsheet.com/b/form/dd0e782c8ac34b698f208026ed441b39

•CE Contact List Form, ongoing:
https://app.smartsheet.com/b/form/0197807a8e2945cfb7c82218c27e886a

•CE Committee Application Form*, September 15th until October 13th:
https://app.smartsheet.com/b/form/4530339720cd4f0fb85f2cbdfb02a685

*If you previously submitted an application, you do not have to resubmit it.

Regional Access Points (RAPs) are an entry point to CE.

These entry points are resource centers where households experiencing homelessness can get help finding housing and other resources. Individuals and families experiencing homelessness may call ahead to schedule an appointment.

To schedule an appointment for a CE Housing Triage Tool, households must contact a Regional Access Point directly.

Regional Access Points have limited walk-in hours available. Walk-ins are first come first served.

Households experiencing homelessness in King County are able to access any RAP, not just the one they are located nearest.

Coordinated Entry uses a basic HMIS enrollment and a two question Housing Triage Tool (HTT)* collecting only the minimal amount of information needed:

• History of Homelessness (HUD Mandated)
• Disability Information (HUD Mandated)
• Income (HUD Mandated)
• Household Type – Family/Individual (for matching to appropriate housing resource)
• Pregnancy in Household (for use in Prioritization)

*As of March 2022, the VI-SDPAT is no longer a part of Coordinated Entry; VI-SPDAT not used for prioritization since October 2020

Tiebreaking currently consists of five criteria that are applied in descending order as follows: 

1. Households with approved Mobility Requests
2. Households who were prioritized as of 4/14/23 
3. Households with the longest length of time homeless in their current episode*
4. Households who are fleeing or attempting to flee violence 
5. Households who are unsheltered 

*In most circumstances, the household with the longest length of stay receives the referral. 

Coordinated Entry Prioritization Update

Referrals are the process for service providers to move their unhoused client into housing resources within the Coordinated Entry System.

Referrals are facilitated by Coordinated Entry System staff, nominations are made by service providers across the region who assist households with documentation preparation, connection to programs post-referral, and other supportive activities.

Housing providers who are receiving Coordinated Entry referrals are encouraged to attend weekly Office Hour meetings to inform, coordinate, and collaborate with the nominating providers and Coordinated Entry System staff. 

Households can decline available housing resources based on preference or need without negative repercussions. 

Coordinated Entry System (CES) refers households experiencing homelessness to a variety of resources, including Rapid Rehousing, Transitional Housing, Permanent Housing, and Permanent Supportive Housing. 

Coordinated Entry Committee is part of the Continuum of Care structure

The Coordinated Entry Committee (CEC), as outlined in the King County Continuum of Care (CoC) Charter, oversees policies and procedures related to Coordinated Entry within King County. We identify, review, and approve policies and procedures guiding the operation of the Coordinated Entry System (CES), with the implementation managed by King County Regional Homeless Authority staff. 

CES Forms and Resources

• CE Mobility Request Form PDF & Word

Manuals

• Seattle-King County Diversion Guidelines
• CES Policies and Procedures V.8
• CE RAP and Path to Home Manual

Assessors

• Housing Triage Tool
• CES Assessor Manual 

Housing Providers

• Managing HMIS Inventory
• Quick Guide – Offline Picklist Options
• Intra Agency Transfer – Homelessness Waiver

HMIS Training

Bitfocus HMIS Forms and Guides

CE Assessors are a key part of the Coordinated Entry system, and help unhoused neighbors by:

• Serving as the initial contact point for the Coordinated Entry System and communicating eligibility for Coordinated Entry
• Exploring resources such as diversion or problem solving, employment, and education.
• Enrolling households into the Coordinated Entry System Program and administering the Coordinated Entry Housing Triage Tool (HTT)
• Communicating with households about next steps and availability of other resources

How to Obtain Assessor Access

Requesting Assessor Access

• Users must have a Clarity account and must have completed the required Clarity General Training & King County HMIS Privacy Training before being able to request Assessor Access. 
• If a new user account is needed, the Agency’s HMIS Lead must email Bitfocus requesting new HMIS User Access. 
• Users must complete the required Assessor Credential Training (ACT) offered monthly.  
• The Agency’s CE Trainer will email Bitfocus requesting Assessor Access once Assessor Credential Training is completed.  
• Bitfocus will send a confirmation email to both the Trainer and Assessor. 

Assessor Credential Training (ACT) 

• ACT trainings are live trainings provided virtually monthly. Covered in the ACT is a Coordinated Entry System Onboarding (System overview, housing resource types, service match, nomination process) and an HMIS walk through. Register here 

How to become a Coordinated Entry Trainer

All prospective CE Trainers must register

• Complete CE Assessor training (outlined above) 
• Email Bitfocus to obtain a CE Trainer Registration Form 

Catholic Community Services – Seattle

100 23rd Ave. S., Seattle, WA 98144

206-328-5900

Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. By appointment only. Drop-in clients often cannot be accommodated.

Please note: Due to demand it’s possible that not all households that seek a walk-in evaluation will be able to be accommodated at the time of walk-in.

Multi-Service Center- Federal Way

1200 S. 336th St., Federal Way, WA 98003

253-874-6718, then select Option 4 for the MSC Regional Access Point.

Beginning July 10, 2019, this phone line will be answered weekly on Wednesdays from 2-5 PM. Outside of that time, please leave a voicemail with your name, or an alias if you’d prefer to protect your identity, and a safe contact number or email address.

Alternatively, inquiries may be submitted via email to RAP@mschelps.org. Voicemails and emails will generally be returned within 3 business days, with some exceptions 

Walk-In Hours: In efforts to address slowing the spread of the COVID-19 virus, walk-in hours are temporarily suspended, and CEA assessments will temporarily be conducted over the phone. Diversion services will continue without interruption. Call 253-874-6718 for more information.

YWCA Renton

1010 S. 2nd St., Renton, WA 98057

425-523-1377

Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. Saturday hours by appointment only.

Walk-In Hours have been temporarily suspended as a preventative measure to reduce the spread of COVID-19. Learn more about King County COVID-19 Response.

Solid Ground – North Seattle

1501 N. 45^th Street Seattle, WA 98103
(206) 694-6833
Hours of Operation: Monday – Friday 9:00 am – 5:00 pm
Walk-in hours are Wednesdays from 11:00 am – 1:00 pm, first-come first-served as time allows.

In efforts to slow the spread of the COVID-19 virus, you can call (206) 694-6833 to be assessed for diversion or Coordinated Entry over the phone and not present in person at this Regional Access Point. Please be patient as call volume may be heavy.

Catholic Community Services – Bellevue 

The Salt House at Kirkland
11920 NE 80th St #100 Kirkland, WA 98033
Next to the New Bethlehem Shelter in Kirkland

(206) 328-5900

Hours of Operation: Monday-Friday 9:00 a.m. – 5:00 p.m. By appointment only. 

Population: All populations 

Please note: Drop-in clients cannot be accommodated at this site. 

The Washington State Department of Veteran Affairs Information and Assistance Call Center is the “Command Center” for Veterans and Neighbors to call to connect homeless Veterans to services. Outreach workers may be “dispatched” by the Call Center and will make contact within 24-hours to Veterans unable to travel. Established outreach methods include:

• Phone
  • WDVA Veterans Information and Assistance Call Center at 206-454-2799; and 2-1-1 Community Information Line. 
• Site based
  • WA State Department of Veterans Affairs (WDVA) office: 2106 2^nd Avenue, Suite 100, Seattle, WA 98121
  • VA Puget Sound Community Outreach and Housing Services (CHOS) Renton Walk-in Clinic: 419 S 2^nd Street, Suite 2, Renton, WA 98057
•  Community-based mobile outreach
  • Supportive Services for Veteran Families,
  • VA-Puget Sound CHOS, and
  • King County Veteran and Human Services outreach contracts [El Centro de la Raza, Evergreen Treatment Services (ETS) REACH, Sound Mental Health Project for Assistance in Transition from Homelessness (SMH PATH), Therapeutic Health Services (THS), VA-Puget Sound, Valley Cities Counseling and Consultation (VCC), and WDVA].

YouthCare’s James W. Ray Orion Center

1828 Yale Avenue, Seattle, WA 98101

Drop In: Monday: 2-6p

Interested in Housing Navigation? Call 206-622-5555 to schedule an appointment for a CEA Housing Triage Tool evaluation.

New Horizons

2709 Third Avenue, Seattle, WA 98121

Drop in: Mondays & Thursdays from 6-9pm (6pm by appointment, 7-9 walk/drop in)

Interested in Housing Navigation? Call  206-374-0866 to schedule an appointment for a CEA Housing Triage Tool evaluation.

*First hour by appointment only.

The Y Social Impact Center Arcadia

932 Auburn Way S, Auburn, WA 98002

Phone: (253) 740-7189

• Clients are able to drop in between the hours of 1:00–4:30 pm on Monday, Wednesday, and Friday.
• Clients are also able to call in to schedule an appointment within this same timeframe as well.
• This location will conduct housing triage tools for clients across both Seattle/Central Seattle & South King County.

Click here for location details.

Interested in Housing Navigation? Call 253-939-2202 to schedule an appointment for a CEA Housing Triage Tool evaluation.

Friends of Youth Kirkland

Willows Youth Service Center

12735 Willows Rd NE, Kirkland, WA 98034 (between 139^th Ave NE to the north and 141^st Ave NE to the south)

Call or text 425 449-3868 for more information including transportation options.

Willows Youth Services Center is open, 24/7, to serve young adults, ages 18-24. Services include mail and laundry services, hot meals prepared in a commercial kitchen, snacks, housing navigation case management, and behavioral health and substance use services. Clients also have access to comfortable, semi-private sleeping pods.

Teen Feed

4740 B University Way NE, Seattle, WA 98105

• Mon-Fri from 7-8pm, or Wednesdays during InReach from 2-4pm.

University District Youth Center

4516 15th Avenue NE, Seattle, WA 98105

• Tuesdays & Thursdays: 12 pm-3pm

Interested in Housing Navigation? Call 206-522-4366 to schedule an appointment for a CEA Housing Triage Tool evaluation.