Multi-Service Center- Federal Way
1200 S. 336th St., Federal Way, WA 98003
253-874-6718, then select Option 4 for the MSC Regional Access Point.
Beginning July 10, 2019, this phone line will be answered weekly on Wednesdays from 2-5 PM. Outside of that time, please leave a voicemail with your name, or an alias if you’d prefer to protect your identity, and a safe contact number or email address.
Alternatively, inquiries may be submitted via email to RAP@mschelps.org. Voicemails and emails will generally be returned within 3 business days, with some exceptions
Walk-In Hours: In efforts to address slowing the spread of the COVID-19 virus, walk-in hours are temporarily suspended, and CEA assessments will temporarily be conducted over the phone. Diversion services will continue without interruption. Call 253-874-6718 for more information.