Coordinated Entry

•CE Prioritization Input Form, September 15th until October 1st:
https://app.smartsheet.com/b/form/dd0e782c8ac34b698f208026ed441b39

•CE Contact List Form, ongoing:
https://app.smartsheet.com/b/form/0197807a8e2945cfb7c82218c27e886a

•CE Committee Application Form*, September 15th until October 13th:
https://app.smartsheet.com/b/form/4530339720cd4f0fb85f2cbdfb02a685

*If you previously submitted an application, you do not have to resubmit it.

Regional Access Points (RAPs) are an entry point to CE.

These entry points are resource centers where households experiencing homelessness can get help finding housing and other resources. Individuals and families experiencing homelessness may call ahead to schedule an appointment.

To schedule an appointment for a CE Housing Triage Tool, households must contact a Regional Access Point directly.

Regional Access Points have limited walk-in hours available. Walk-ins are first come first served.

Households experiencing homelessness in King County are able to access any RAP, not just the one they are located nearest.

Coordinated Entry uses a basic HMIS enrollment and a two question Housing Triage Tool (HTT)* collecting only the minimal amount of information needed:

• History of Homelessness (HUD Mandated)
• Disability Information (HUD Mandated)
• Income (HUD Mandated)
• Household Type – Family/Individual (for matching to appropriate housing resource)
• Pregnancy in Household (for use in COVID Prioritization, details under Prioritization section)

*As of March 2022, the VI-SDPAT is no longer a part of Coordinated Entry; VI-SPDAT not used for prioritization since October 2020

Case Conferencing is the Coordinated Entry System’s process for managing the group of currently prioritized households known as the Priority Pool.

Case Conferencing is facilitated by Coordinated Entry for All staff and attended by service providers across the region who assist prioritized households with service matching, documentation preparation, connection to housing programs post-referral, and other supportive activities. In addition, housing providers who are receiving Coordinated Entry referrals are encouraged to attend weekly Case Conferencing meetings to inform, coordinate, and collaborate with the Coordinated Entry System’s Case Conferencing attendees and CEA staff.

Each week, as households are referred to housing resources, newly prioritized households will be brought into the Priority Pool based on the Coordinated Entry System Prioritization Methodology. Households who disengage with the homeless response system are moved to a Disengaged List; when they re-engage they are immediately returned to the Priority Pool for housing resources referral.

In the event that a housing resource referral is unsuccessful the household will continue to be prioritized. Households can refuse available housing resources based on preference or need without negative repercussion to their prioritized status.

CEA refers households experiencing homelessness to a variety of resources, including Rapid Rehousing, Transitional Housing, Permanent Housing, and Permanent Supportive Housing. 

Coordinated Entry for All (CEA) Policy Advisory Committee (PAC) is part of the Continuum of Care structure, and is responsible for:

• Understanding the daily operations of CEA;
• Working with the Coordinating Entity to identify any policy implications in changes to daily operations;
• Approving policy and procedure recommendations from the Coordinated Entity to improve the efficiency and effectiveness of CEA;
• Conducting racial equity analysis when designing policy or when evaluating performance;
• Holding accountability and providing active support to the Coordinating Entity for fulfilling CEA vision;
• Advising the Coordinated Entity based on CEA performance data including the 120 day review and stakeholder input;
• Providing vision and overarching structure recommendations to the All Home Coordinating Board and supports approved solutions to moving forward.  

Decisions and authority held at CEA PAC:

• Make and approve policy decisions that impact daily operations and decision making, but do not change the core vision of CEA affirmed by the All Home Coordinating Board;
• Create and/or recommend workgroups and/or focused “sprints” when CEA issues arise; and
• Develop recommendations and/or propose changes to Coordinating Board when issues of access, prioritization or structure arise.

CEA Forms and Resources

• Quick Guide: Posting Units & Processing Referrals in HMIS
• CEA Mobility Request Form
• Homelessness Waiver
• CEA Data Use Agreement
• Coordinated Entry for All 2019 Evaluation Plan

Manuals

• Seattle-King County Diversion Guidelines
• CEA Assessor Manual 
• CEA Policies and Procedures V.7
• CEA Young Adults Housing Navigation Manual
• CE RAP and Path to Home Manual

Assessors

• Housing Triage Tool
• HMIS Client Consent to Data Collection and ROI
• VA ROI

HMIS Training

Housing Assessor Training

Bitfocus HMIS Forms and Guides

CE Assessors are a key part of the Coordinated Entry system, and help unhoused neighbors by:

• Serving as the initial contact point for the Coordinated Entry System and communicating eligibility for Coordinated Entry
• Exploring resources such as diversion or problem solving, employment, and education.
• Enrolling households into the Coordinated Entry System Program and administering the Coordinated Entry Housing Triage Tool (HTT)
• Communicating with households about next steps and availability of other resources

Catholic Community Services – Seattle

100 23rd Ave. S., Seattle, WA 98144

206-328-5900

Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. By appointment only. Drop-in clients often cannot be accommodated.

Please note: Due to demand it’s possible that not all households that seek a walk-in evaluation will be able to be accommodated at the time of walk-in.

Multi-Service Center- Federal Way

1200 S. 336th St., Federal Way, WA 98003

253-874-6718, then select Option 4 for the MSC Regional Access Point.

Beginning July 10, 2019, this phone line will be answered weekly on Wednesdays from 2-5 PM. Outside of that time, please leave a voicemail with your name, or an alias if you’d prefer to protect your identity, and a safe contact number or email address.

Alternatively, inquiries may be submitted via email to RAP@mschelps.org. Voicemails and emails will generally be returned within 3 business days, with some exceptions 

Walk-In Hours: In efforts to address slowing the spread of the COVID-19 virus, walk-in hours are temporarily suspended, and CEA assessments will temporarily be conducted over the phone. Diversion services will continue without interruption. Call 253-874-6718 for more information.

YWCA Renton

1010 S. 2nd St., Renton, WA 98057

425-523-1377

Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. Saturday hours by appointment only.

Walk-In Hours have been temporarily suspended as a preventative measure to reduce the spread of COVID-19. Learn more about King County COVID-19 Response.

Solid Ground – North Seattle

1501 N. 45^th Street Seattle, WA 98103
(206)694-6833
Hours of Operation: Monday – Friday 9:00 a.m. – 5:00 p.m. 

In efforts to slow the spread of the COVID-19 virus, you can call (206)694-6833 to be assessed for diversion or Coordinated Entry over the phone and not present in person at this Regional Access Point. Please be patient as call volume may be heavy.

Catholic Community Services – Bellevue 

The Salt House at Kirkland
11920 NE 80th St #100 Kirkland, WA 98033
Next to the New Bethlehem Shelter in Kirkland

(206) 328-5900

Hours of Operation: Monday-Friday 9:00 a.m. – 5:00 p.m. By appointment only. 

Population: All populations 

Please note: Drop-in clients cannot be accommodated at this site. 

The Washington State Department of Veteran Affairs Information and Assistance Call Center is the “Command Center” for Veterans and Neighbors to call to connect homeless Veterans to services. Outreach workers may be “dispatched” by the Call Center and will make contact within 24-hours to Veterans unable to travel. Established outreach methods include:

• Phone
  • WDVA Veterans Information and Assistance Call Center at 206-454-2799; and 2-1-1 Community Information Line. 
• Site based
  • WA State Department of Veterans Affairs (WDVA) office: 2106 2^nd Avenue, Suite 100, Seattle, WA 98121
  • VA Puget Sound Community Outreach and Housing Services (CHOS) Renton Walk-in Clinic: 419 S 2^nd Street, Suite 2, Renton, WA 98057
•  Community-based mobile outreach
  • Supportive Services for Veteran Families,
  • VA-Puget Sound CHOS, and
  • King County Veteran and Human Services outreach contracts [El Centro de la Raza, Evergreen Treatment Services (ETS) REACH, Sound Mental Health Project for Assistance in Transition from Homelessness (SMH PATH), Therapeutic Health Services (THS), VA-Puget Sound, Valley Cities Counseling and Consultation (VCC), and WDVA].

Therapeutic Health Services

1901 Martin Luther King Jr. Way S, Seattle, WA 98144

Interested in Housing Navigation? Call: 206-322-7676, ext 6252 or email: latriced@ths-wa.org to schedule an appointment for a CEA Housing Triage Tool evaluation.

YouthCare’s James W. Ray Orion Center

1828 Yale Avenue, Seattle, WA 98101

Drop In: Monday: 2-6p

Interested in Housing Navigation? Call 206-622-5555 to schedule an appointment for a CEA Housing Triage Tool evaluation.

New Horizons

2709 Third Avenue, Seattle, WA 98121

Drop in: Mondays & Thursdays from 6-9pm (6pm by appointment, 7-9 walk/drop in)

Interested in Housing Navigation? Call  206-374-0866 to schedule an appointment for a CEA Housing Triage Tool evaluation.

*First hour by appointment only.

The Y Social Impact Center Arcadia

932 Auburn Way S, Auburn, WA 98002

Phone: (253) 740-7189

• Clients are able to drop in between the hours of 1:00–4:30 pm on Monday, Wednesday, and Friday.
• Clients are also able to call in to schedule an appointment within this same timeframe as well.
• This location will conduct housing triage tools for clients across both Seattle/Central Seattle & South King County.

Click here for location details.

Interested in Housing Navigation? Call 253-939-2202 to schedule an appointment for a CEA Housing Triage Tool evaluation.

Friends of Youth Redmond

16225 NE 87th Street, #1, Redmond, WA 98052

Drop in: Tuesdays from 10:00am – 12:00pm 

Interested in Housing Navigation? Call 425-298-4846 to schedule an appointment for a CEA Housing Triage Tool evaluation.

Teen Feed

4740 B University Way NE, Seattle, WA 98105

• Mon-Fri from 7-8pm, or Wednesdays during InReach from 2-4pm.

University District Youth Center

4516 15th Avenue NE, Seattle, WA 98105

• Tuesdays & Thursdays: 12 pm-3pm

Interested in Housing Navigation? Call 206-522-4366 to schedule an appointment for a CEA Housing Triage Tool evaluation.